At Karmarka.com, we want you to be happy with your purchase. If you are not completely satisfied with your order, we are happy to assist with an eligible return or refund in accordance with the policy below.

1. Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must meet all applicable requirements described below.

Items returned after the 30-day return period may not be accepted unless otherwise required by applicable law.

2. Return Eligibility

To qualify for a return, the item must:

• Be unused and unworn;
• Be in its original condition;
• Be free from damage, stains, odors, or signs of wear;
• Include the original packaging, where applicable;
• Include any accessories, tags, or documentation supplied with the order;
• Be accompanied by valid proof of purchase.

For hygiene and safety reasons, certain items may not be eligible for return if they have been worn or used.

3. Non-Returnable Items

Certain products may be excluded from returns, including:

• Personalized or customized jewelry;
• Items specifically made or modified according to the customer's request;
• Gift cards;
• Items marked as final sale;
• Products that have been worn, damaged, altered, or used;
• Items returned without their original packaging where the packaging is required for resale;
• Other items that cannot legally be returned due to their nature.

If you are unsure whether your item qualifies for a return, please contact us before shipping it back.

4. How to Request a Return

To request a return, please contact Karmarka.com through the contact information provided on our website.

Please include:

• Your full name;
• Order number;
• Email address used for the order;
• Product(s) you wish to return;
• Reason for the return;
• Photographs, if the item is damaged or defective.

Do not send a return package before receiving return instructions from our customer support team.

Unauthorized returns may be delayed or rejected.

5. Return Shipping

Unless the item received is defective, damaged, incorrect, or otherwise covered by applicable consumer protection law, the customer is generally responsible for return shipping costs.

If the return is due to an error on our part or the product arrived damaged or defective, we may provide return instructions or cover reasonable return shipping costs where appropriate.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

If approved, your refund will be issued to the original payment method.

Please allow your payment provider or financial institution additional time to process and post the refund to your account.

The time required for a refund to appear may vary depending on your bank, credit card company, or payment provider.

7. Partial Refunds

In certain circumstances, only a partial refund may be issued.

This may apply if:

• The item shows signs of use or wear;
• The item is damaged after delivery due to customer handling;
• The item is missing original components or accessories;
• The item is returned in a condition that reduces its resale value.

The final refund amount will be determined after inspection.

8. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery.

We may request photographs or other information to verify the issue.

Depending on the circumstances, we may offer:

• A replacement;
• A full refund;
• A partial refund;
• Store credit;
• Another appropriate resolution.

Please do not return a damaged or incorrect item without contacting us first.

9. Lost or Stolen Packages

Once an order has been successfully delivered to the shipping address provided at checkout, Karmarka.com is generally not responsible for packages that are subsequently lost, stolen, or misplaced.

If tracking information indicates that your package was delivered but you cannot locate it, we recommend checking with household members, neighbors, building management, and the shipping carrier.

We may assist with contacting the carrier where appropriate, but we cannot guarantee reimbursement for packages confirmed as delivered.

10. Exchanges

We may offer exchanges depending on product availability.

If you would like to exchange an item, please contact our customer support team before sending the item back.

If the requested replacement is unavailable, we may offer a refund or another appropriate option.

11. Sale and Final Sale Items

Items purchased during a sale or promotional event may be subject to different return conditions.

Products identified as “Final Sale” are not eligible for return or refund unless they arrive damaged, defective, incorrect, or otherwise subject to a non-waivable legal right.

12. Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped.

Once an order has been processed or shipped, it may no longer be possible to cancel it, and the customer may need to follow the applicable return procedure.

13. Refund Processing

Approved refunds will normally be processed after the returned product has been received and inspected.

Depending on the payment provider, it may take several business days for the refund to appear on your statement.

Karmarka.com is not responsible for processing delays caused by banks, credit card issuers, payment processors, or other financial institutions.

14. Fraudulent or Abusive Returns

Karmarka.com reserves the right to refuse returns or refunds where we reasonably believe there is evidence of:

• Fraudulent activity;
• Abuse of the return policy;
• Repeated excessive returns;
• Product tampering;
• False damage or defect claims;
• Unauthorized use of promotional offers.

Nothing in this section limits rights that cannot legally be waived under applicable law.

15. Consumer Rights

This Refund & Return Policy does not limit any rights or remedies that you may have under applicable federal, state, or local consumer protection laws.

Where applicable law provides a mandatory right to a refund, return, cancellation, repair, replacement, or other remedy, those rights will continue to apply.

16. Changes to This Policy

We may update this Refund & Return Policy from time to time.

Any changes will be posted on this page with a revised “Last Updated” date.

We encourage customers to review this policy before making a purchase.

17. Contact Us

If you have questions regarding returns, refunds, exchanges, or your order, please contact Karmarka.com through the contact information provided on our website.

Karmarka.com
Website: Karmarka.com
Customer Support: Please use the contact information provided on our website.

Thank you for shopping with Karmarka.com.